Frequently Asked Questions

Please see below for a list of our most frequently asked questions. If you don't find your query answered below, please contact us, and we'll do all we can to help.

If you're in a hurry, and want to see all the answers, click here.

1. What is Factary Phi? show the answer

1. It’s a database of donations and donors to UK nonprofits, all of them reported in the public domain.

2. How is it researched? show the answer

We gather information from websites, accounts and other public domain sources. The information is edited and checked by Factary researchers.

3. Is it all in the public domain? show the answer

Yes. For every record we show the website or document from which the data comes.

4. What does it contain? show the answer

5. How can I search Factary Phi? show the answer

6. How will Factary Phi help my fundraising or development programme? show the answer

7. Can I download information? show the answer

Yes. It’s fast and easy.

  1. Just carry out a search, then click on the “Export” button in the menu choices about half way down the page.
  2. Your search results will be instantly exported to an Excel file. Save the file in your desktop or folders in the normal way.

Please don’t be tempted to try to download the whole database. We know you won’t – it would not be fair. But just to make sure we’ve imposed a limit on the export facility.

8. How many records are there in Factary Phi? show the answer

There are currently just over 140,000 donations, all drawn from public domain sources, listed in Factary Phi. This number increases continually, as our research continues.

There are approximately £6 billion in donations recorded in Factary Phi. Again, this number increases with our continued active research programme.

9. Can anyone subscribe to Factary Phi? show the answer

Any nonprofit organisation in the EU can subscribe to Factary Phi.

Special conditions apply to freelances, consultants and other commercial users of Factary Phi. For details, contact peter@factary.com.

Special conditions apply to organisations outside the EU. For details, contact peter@factary.com.

10. What do I get for my annual subscription? show the answer

  1. Unlimited access to the database, 24/7.
  2. Unlimited searches in the database.
  3. Fully searchable fields – text and numbers.
  4. Instant, free, download of information into an Excel file.
  5. ...and a monthly newsletter on substantial donations in the UK.

11. How much is a subscription? show the answer

12. How do I subscribe? show the answer

Just contact peter@factary.com, or phone us on 0117 916 6740.

13. What are the Terms and Conditions show the answer

Factary’s standard Terms and Conditions apply. The “Specification” referred to in the Terms and Conditions is as follows:

“Access, for one user, for one year from receipt of payment, to the Factary Phi database, for the purpose of promoting philanthropy by researching donations to UK nonprofits. No part of the database may be used for any other purpose, nor may any part of the database be sold, leased or loaned on to third parties.”

14. I have a concern about this data! show the answer

If you have any queries or concerns about our data please contact Marc Low, Data Systems Consultant at Factary, marc@factary.com.

15. Can I use this data for commercial purposes? Or to make a mailing list? show the answer

No. Special terms and conditions apply to Factary Phi to ensure that we comply with the spirit and the laws of data protection. You will have signed these terms when you signed up for Factary Phi.

16. Where is the data held? show the answer

Our data is held on a secure, encrypted server in the UK.

17. Who’s in charge? show the answer

Do call us or email us if you have any queries about any aspect of Factary Phi.

18. When did Factary start planning this? show the answer

We started planning Factary Phi in July 2002, calling it “Who Gives to Whom.” The ideas evolved and we started testing and gathering data in 2007 under the codename “Project Hugh.” As in “Hugh Grant”. As in “Grants database.” This proves (a) we have a sense of humour and (b) all good ideas take a while to get right.

19. Why did Factary put this database together? show the answer